Quality & Transparency

  • Translators
  • Processes
  • Systems

Commitment to Quality

To ensure that you receive translations of a high professional standard we follow the European Quality Standard EN 15038 and the American Translators Association's Code of Ethics and Professional Practice.

Orange Translations has a stringent quality assurance process in place – covering both the linguistic quality and the quality of our business processes. This includes how we select and supervise our translators and editors as well as how we train and equip our project managers. We guarantee the quality of all of our translations.

Translator Selection

Our goal is to match your translation request with the perfect translator for each job. For example, we have translators specializing in technical, legal, finance, marketing and many other sites fields. You can rest assured that the translators handling your project do not only know the language but also have a thorough understanding of the specialized content of your documents.

Accreditation

All of our translators go through an in-house accreditation process. We ensure that each translator is a native speaker, is a university degree holder, and has at least 3 years of translation experience in his/her particular field of expertise. In most cases, we hire translators who are accredited by professional organizations or government departments in their home countries.

Working Relationships

Over the years we have worked hard to build and to maintain a good reputation in the language industry. We maintain long-term working relationships with our translators, which are based on mutual trust. We work with the same translators over time and know our them very well. If you as the client are happy with a translator’s work we will make sure to continuously assign your projects to the same translator over time, ensuring continuity and consistency.

Quality Assurance

We continuously monitor every translator's performance by evaluating responsiveness and reliability and by reviewing his/her translations independently by senior translators. We also take into account any feedback we receive from you, our client. The feedback is recorded in our database and made available to our project managers and account managers for continuous evaluation.

Transparency

Along with your translation you'll receive the names and profiles of each live translator, editor and project manager who worked on your project. This means you can independently verify their qualifications, professional integrity and reputation. Very few translation companies offer this level of transparency.

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Corporate Member:

  • ATA - American Translators Association
  • CATI - Carolina Association of Translators and Interpreters
  • ALC - Association of Language Companies